What the agent asks you

What the agent decides alone, what it brings to you, and how to give it standing instructions instead of answering twice.

A good agent knows when to act and when to ask. GenLink handles the routine work on its own and brings you the things that need a human, so you steer without babysitting.

What the agent decides alone#

Inside your brief and your limits, the agent acts without asking:

  • Finding sites and building prospect tables that match your targets.
  • Writing the pitch for each row.
  • Sending rows you have already marked Ready to send, spaced inside your workday and limits.
  • Triaging replies by intent, and sending simple answers to some inbound messages.
  • Deciding whether to nudge a thread that has gone quiet, once. See follow-ups.
  • Suppressing dead addresses after a hard bounce, and skipping anyone on the do-not-send list.

What it brings to you#

Some things are yours to decide, and the agent surfaces them rather than guessing:

  • Approval to send. No first pitch goes out until you mark the row Ready to send. This is the firm gate. See approve and send.
  • Replies that need a person. Anything beyond a simple answer, a negotiation, a tricky question, or a real opportunity, is flagged for you. Threads that need you carry a Needs Reply chip in the inbox.
  • Recording a win. Marking a thread won with the live URL is yours to do.

How it asks#

The agent raises things in two places:

  • In the agent chat, where you talk to a specific agent about its work.
  • Via the Manager, the workspace-level agent you chat with at Manager, which can readied rows and coordinate across your agents and tables.

Watch the inbox for Needs Reply threads, and check in with the agent or manager chat to see what it is thinking.

Give standing instructions instead of answering twice#

If you find yourself answering the same question again and again, put the answer somewhere the agent reads every time, so it never has to ask again.

  • The Job description (brief) is for goals and rules about the work: which sites to target, which page to link, what to avoid.
  • Knowledge (your business profile) is for who you are and what you sell: your offer, your audience, your tone, and things never to say.

Tip: a rule you keep repeating in chat belongs in the Job description or Knowledge. The agent reads both before it writes, so a standing instruction there saves you from answering the same thing every session.